CadQuest ERP – Global Terms and Conditions
Last Updated: [25th Jan. 2026]
These Global Terms and Conditions ("Terms") govern access to and use of the CadQuest ERP enterprise resource planning software platform (the "Software" or "Service") provided by CadQuest ("Company", "we", "us", or "our"). By accessing, subscribing to, or using CadQuest ERP, you agree to be legally bound by these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
1. Definitions
"Customer" means the legal entity or individual that subscribes to or uses CadQuest ERP.
"Authorised Users" means employees, contractors, or agents authorised by the Customer to use the Software.
"Subscription" means the right to access and use CadQuest ERP during the applicable subscription term.
"Customer Data" means all data, content, and information submitted to the Software by or on behalf of the Customer.
"Documentation" means user guides, manuals, and technical documentation made available by the Company.
2. Scope of Service
CadQuest ERP is a commercial, cloud-based enterprise software solution designed for business operations including (but not limited to) finance, HR, inventory, operations, and reporting.
We may update, enhance, or modify the Software from time to time, provided that such changes do not materially reduce core functionality.
3. Subscription and Access
3.1 Subscription Term
Access to CadQuest ERP is provided on a subscription basis for the term agreed at the time of purchase.
3.2 User Accounts
Each Authorised User must have unique login credentials. The Customer is responsible for all activities conducted under its accounts.
3.3 Usage Restrictions
The Customer shall not:
Reverse engineer, decompile, or attempt to derive source code
Resell, sublicense, or commercially exploit the Software without written consent
Use the Software for unlawful or prohibited purposes
Interfere with system integrity or security
4. Fees and Payment
4.1 Fees
All fees are as agreed in the applicable order form or subscription plan and are exclusive of taxes.
4.2 Payment Terms
Invoices are payable within the agreed timeframe. Late payments may result in suspension of access.
4.3 Taxes
The Customer is responsible for all applicable local, national, or international taxes, excluding taxes on the Company’s income.
5. Customer Responsibilities
The Customer is responsible for:
Maintaining the confidentiality of login credentials
Ensuring data accuracy and legality of Customer Data
Complying with all applicable laws and regulations
Providing appropriate hardware, software, and internet connectivity
6. Data Protection and Privacy
6.1 Data Ownership
Customer Data remains the sole property of the Customer.
6.2 Data Processing
The Company processes Customer Data solely to provide the Service and in accordance with its Privacy Policy.
6.3 Security
We implement reasonable technical and organisational measures to protect Customer Data against unauthorised access, loss, or disclosure.
6.4 Compliance
Where applicable, both parties agree to comply with data protection laws including GDPR and other global privacy regulations.
7. Intellectual Property Rights
All intellectual property rights in CadQuest ERP, including software, branding, trademarks, and Documentation, remain the exclusive property of the Company.
No rights are granted except as expressly stated in these Terms.
8. Confidentiality
Each party agrees to keep confidential any non-public, proprietary, or confidential information disclosed during the course of the relationship.
This obligation survives termination of these Terms.
9. Availability and Support
We aim to provide high availability but do not guarantee uninterrupted or error-free operation.
Support services, service levels, and maintenance windows may be defined in a separate Support or SLA document.
10. Third-Party Services
CadQuest ERP may integrate with third-party services. We are not responsible for third-party products, services, or data practices.
Use of third-party services is subject to their respective terms.
11. Termination
11.1 Termination for Convenience
Either party may terminate the Subscription in accordance with the agreed notice period.
11.2 Termination for Cause
We may suspend or terminate access immediately if the Customer materially breaches these Terms or fails to pay fees.
11.3 Effect of Termination
Upon termination, access to the Software will cease. Customer Data may be made available for export for a limited period, after which it may be deleted.
12. Warranties and Disclaimers
The Software is provided on an "as is" and "as available" basis.
To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including fitness for a particular purpose and non-infringement.
13. Limitation of Liability
To the fullest extent permitted by law:
The Company shall not be liable for indirect, incidental, consequential, or special damages
Total liability shall not exceed the fees paid by the Customer in the 12 months preceding the claim
14. Indemnity
The Customer agrees to indemnify and hold harmless the Company from claims arising out of misuse of the Software, violation of laws, or breach of these Terms.
15. Force Majeure
Neither party shall be liable for failure to perform due to events beyond reasonable control, including natural disasters, war, strikes, or internet outages.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of [Insert Governing Country/State], without regard to conflict of law principles.
The courts of that jurisdiction shall have exclusive jurisdiction.
17. Changes to Terms
We may update these Terms from time to time. Continued use of the Software after changes become effective constitutes acceptance of the updated Terms.
18. Entire Agreement
These Terms, together with any order forms, policies, or referenced documents, constitute the entire agreement between the parties and supersede all prior agreements.
19. Contact Information
For legal or contractual enquiries, contact:
CadQuest
Email: [Superadmin@cadquest.net]
Website: [www.CadQuest.net]