CadQuest ERP – Global Policy Statement
Effective Date: [25th Jan. 2026]
This Global Policy Statement outlines the principles, standards, and commitments that govern the development, operation, and use of CadQuest ERP, a commercial enterprise resource planning platform provided by CadQuest ("the Company"). This statement applies globally to all employees, contractors, partners, and customers who interact with or use CadQuest ERP.
1. Purpose
The purpose of this Global Policy Statement is to:
Define the Company’s overarching governance and compliance principles
Establish expectations for ethical, lawful, and secure use of CadQuest ERP
Support trust, transparency, and accountability across all jurisdictions
2. Scope
This policy applies to:
All versions and modules of CadQuest ERP
All Company personnel, contractors, and authorised partners
All customers and authorised users globally
This statement should be read alongside the CadQuest ERP Terms and Conditions, Privacy Policy, and any supplemental policies or agreements.
3. Legal and Regulatory Compliance
CadQuest ERP is committed to complying with all applicable laws and regulations in the jurisdictions where it operates, including but not limited to:
Data protection and privacy laws (e.g. GDPR, UK GDPR)
Financial and commercial regulations
Anti-bribery, anti-corruption, and anti-money laundering laws
Export control and sanctions regulations
Customers are responsible for ensuring their own use of the Software complies with applicable local laws.
4. Data Protection and Privacy
We recognise the importance of protecting personal and business data.
The Company commits to:
Processing data lawfully, fairly, and transparently
Collecting only data necessary to deliver the Service
Implementing appropriate technical and organisational security measures
Respecting data subject rights under applicable privacy laws
Customer Data remains the property of the Customer and is handled in accordance with our Privacy Policy and contractual obligations.
5. Information Security
CadQuest ERP follows industry-standard information security practices designed to safeguard systems and data against unauthorised access, loss, or misuse.
Key principles include:
Role-based access control
Encryption of data in transit and at rest where applicable
Secure development and change management practices
Regular monitoring, logging, and risk assessment
Security controls are continuously reviewed and improved.
6. Acceptable Use
Users of CadQuest ERP must:
Use the Software only for lawful business purposes
Protect authentication credentials and access rights
Refrain from attempting to compromise system security or integrity
Not misuse, abuse, or interfere with the Service
Any violation may result in suspension or termination of access.
7. Ethical Conduct
The Company is committed to conducting business with integrity and professionalism.
We do not tolerate:
Fraud, dishonesty, or misrepresentation
Bribery or corruption in any form
Abuse of confidential or proprietary information
All stakeholders are expected to act ethically and responsibly when engaging with CadQuest ERP.
8. Intellectual Property
All intellectual property rights relating to CadQuest ERP, including software, branding, trademarks, and documentation, are owned by the Company or its licensors.
Unauthorised copying, distribution, or reverse engineering is strictly prohibited.
9. Business Continuity and Resilience
The Company maintains reasonable measures to support service continuity, including:
Backup and recovery processes
Incident and outage response procedures
Infrastructure redundancy where commercially feasible
While uninterrupted availability cannot be guaranteed, we strive to minimise disruption and restore services promptly.
10. Third-Party Services and Partners
CadQuest ERP may rely on third-party infrastructure, services, or integrations.
The Company:
Selects third-party providers using due diligence
Requires reasonable security and compliance commitments
Is not responsible for independent third-party policies or failures
11. Reporting Concerns and Incidents
Security incidents, policy violations, or suspected misuse of CadQuest ERP should be reported promptly.
Reports may be made via:
Designated support or security contact channels
Contractual escalation routes
The Company investigates reported issues in a timely and appropriate manner.
12. Policy Governance and Review
This Global Policy Statement is reviewed periodically and updated as necessary to reflect:
Changes in laws or regulations
Business or operational changes
Evolving security and compliance standards
Material updates will be communicated where required.
13. Relationship to Other Documents
This statement is a high-level policy document and does not replace contractual terms.
In the event of conflict, the following order of precedence applies:
Signed agreements or order forms
CadQuest ERP Terms and Conditions
Privacy Policy and Data Processing Agreements
This Global Policy Statement
14. Contact Information
For policy-related enquiries, contact:
CadQuest ERP
Email: [superadmin@CadQuest.net]
Website: [www.CadQuest.net]
This Global Policy Statement reflects the Company’s commitment to responsible, secure, and compliant operation of CadQuest ERP worldwide.